Do you have full certificates to clear customs for EU, US and Australia?
We hold CE, RoHS, UL, FCC, SAA, IP44, ISO9001 and SGS test reports. All documents are complete and official, meeting global import standards to avoid customs detention.
Can I customize mirror shape, frame color, logo and functions for wholesale orders?
Full OEM&ODM supported. Custom shapes, frame widths/colors, brand logos on touch panels, backboard materials and light CCT are all available to match your local market demands.
What's your MOQ? Can I mix different mirror models in one container?
Flexible low MOQ for bulk orders. Mixed loading of various shapes, sizes and functions is allowed to cut your inventory risk and procurement cost for small & medium distributors.
How do you prevent mirror breakage during long sea transportation?
Multiple carton layers, wooden bracings and foam inner padding are optional. Custom printed outer boxes are offered for extra shock resistance, greatly lowering breakage rate in transit.
What's your lead time for hotel and large engineering bulk orders?
Our 20,000㎡ automated factory has stable monthly output. Standard orders take 15-20 days, and we arrange priority production for urgent hotel project orders to ensure on-time shipment.
How do you control product quality to reduce after-sale complaints?
We conduct strict full-line inspections: raw material check, LED aging test, waterproof defog test and hinge durability test before packaging, minimizing malfunction and damage for bulk shipments.
Can you supply marketing materials like product videos and catalogs for my sales?
Yes, we provide free HD product photos, display videos and electronic catalogs. Custom marketing artwork with your brand logo is available to help you promote goods on Amazon, eBay and offline stores.
What after-sale support will you offer if parts get damaged after receiving goods?
We provide 24-hour online technical guidance. Free replacement of broken functional accessories and mirrors is supported with clear damage photos, solving your after-sale troubles efficiently.